Frequently Asked Questions

  • Can I schedule a Service Appointment online?

    Yes you can! Click here to fill out our online Service Appointment form and one of our Business Development Centre agents will contact you shortly to confirm your appointment details.

  • Do you have a Shuttle Service?

    Yes, our service department offers a Courtesy Shuttle Service for our guests. Contact a Service Representative for Shuttle Boundaries, schedule, and more information.

  • Do you have a Collision Centre/Body Shop?

    Yes. Erin Park Toyota is proud to be working with Atlantic Collision Group to repair any body damage to your vehicle. The Body Shop Representative is located in our Toyota Service Drive Thru and is available to help you Monday-Friday from 8:00am to 4:00pm and on Saturday from 9:00am to 12:00pm.

  • What is a Disposal/Environmental Fee?

    This is the fee that the Ontario Government has implemented to properly dispose of hazardous fluids and containers from your vehicle. These materials and their containers require special handling at the end of their useful lives to ensure they don't harm people, animals or the environment. For more information, please contact one of our Service Representatives.

  • What is Toyota Safety Sense?

    TSS is an advanced suite of active safety designed to support driver awareness, decision making, and vehicle operation over a wide range of speeds.  Click here to find out more

  • How do Toyota hybrids work?

    Toyota hybrids can operate in electric-only mode, gas-mode only, or a seamless combination of both. It all happens automatically, without need for driver input. Click here to find out more

  • What is the Toyota Entune System?

    At your fingertips and at your service. From music streaming to navigation to a live 24/7 Entune Agent, your most every wish is Entune's command. Click here to find out more