Great Service Means Happy Customers

Your opinions on

4.2

3 months ago

Ravi J

I’m super picky when it comes to my car. I don’t just go anywhere. I’ve tried 6-7 Toyota service centres over time, just to find the right service advisor. For me, it’s not just about the place-it’s about who’s handling your car, who understands you, and who makes you feel comfortable. On April 24, I visited Erin Park Toyota for the first time, and honestly, it was a great experience. Dominique booked my appointment quickly and was super helpful. My appointment was for 3:30 PM, but my car went up on the lift around 5:30 PM. I didn’t mind the wait at all—since I booked it last minute, I think it was a cancelled slot they gave me, so I was just happy to get in. The waiting lounge was relaxing, and the whole place had a really good vibe. ⭐️⭐️⭐️⭐️⭐️ The moment I walked in, Kamal, the service advisor. This guy’s solid. He understood what I needed within seconds, didn’t overcomplicate anything, and made sure everything-from the oil change to the filter replacement and full check-up-was done right. I asked a bunch of questions, and he patiently answered every one of them-no rushing, no vague replies. He cleared all my doubts and explained everything in a way that made sense. That kind of clear communication really builds trust. I’ve finally found someone I can trust with my car again. I’ll be coming back here for sure for Kamal. If you care about your car like I do, definitely ask for him. He’s a total pro

3 months ago

Nio Yang

Excellent dealership! I’m Nino I’ve been customer of this branch for almost 10 yrs, I traded 4 cars here and my last one is 2024 highlander hybrid platinum. Excellent customer service, Mario and Dereck are very good service advisor, Maria Sabido and Malik are excellent sales advisor, and also Richard the assistant service manager is very good. They value customer with respect, clean place and most especially they have good coffee. 😆😀 Thank you for excellent service!

a week ago

Amal Antu

I recently had an exceptional experience at Erin Park Toyota, thanks to the outstanding service provided by their sales representative, Jim. After an issue with my purchase, Jim handled the situation with utmost professionalism and efficiency, ensuring I received a full refund promptly. His effective communication and genuine dedication to customer satisfaction made the process seamless and stress-free. Jim’s commitment to excellent service truly sets him apart. I highly recommend Erin Park Toyota, and specifically Jim, to anyone in search of a reliable and customer-focused car-buying experience. I will certainly be reaching out to Jim for any future vehicle purchases, and I’ve already started recommending him to my friends and family. Thank you, Jim, for your exceptional service!

2 months ago

mahir aggarwal

It’s always great when a salesperson goes the extra mile and makes the process smooth. One of the best service i received. From one and only Prabeesh Sidhu. He had all the answers, and was never pushy. I was given all the necessary details to make an informed decision. I recommend him to everyone if ur looking to get Toyota.