Great Service Means Happy Customers

Your opinions on

4.2

a month ago

Ravi J

I’m super picky when it comes to my car. I don’t just go anywhere. I’ve tried 6-7 Toyota service centres over time, just to find the right service advisor. For me, it’s not just about the place-it’s about who’s handling your car, who understands you, and who makes you feel comfortable. On April 24, I visited Erin Park Toyota for the first time, and honestly, it was a great experience. Dominique booked my appointment quickly and was super helpful. My appointment was for 3:30 PM, but my car went up on the lift around 5:30 PM. I didn’t mind the wait at all—since I booked it last minute, I think it was a cancelled slot they gave me, so I was just happy to get in. The waiting lounge was relaxing, and the whole place had a really good vibe. ⭐️⭐️⭐️⭐️⭐️ The moment I walked in, Kamal, the service advisor. This guy’s solid. He understood what I needed within seconds, didn’t overcomplicate anything, and made sure everything-from the oil change to the filter replacement and full check-up-was done right. I asked a bunch of questions, and he patiently answered every one of them-no rushing, no vague replies. He cleared all my doubts and explained everything in a way that made sense. That kind of clear communication really builds trust. I’ve finally found someone I can trust with my car again. I’ll be coming back here for sure for Kamal. If you care about your car like I do, definitely ask for him. He’s a total pro

a month ago

Nio Yang

Excellent dealership! I’m Nino I’ve been customer of this branch for almost 10 yrs, I traded 4 cars here and my last one is 2024 highlander hybrid platinum. Excellent customer service, Mario and Dereck are very good service advisor, Maria Sabido and Malik are excellent sales advisor, and also Richard the assistant service manager is very good. They value customer with respect, clean place and most especially they have good coffee. 😆😀 Thank you for excellent service!

2 weeks ago

mahir aggarwal

It’s always great when a salesperson goes the extra mile and makes the process smooth. One of the best service i received. From one and only Prabeesh Sidhu. He had all the answers, and was never pushy. I was given all the necessary details to make an informed decision. I recommend him to everyone if ur looking to get Toyota.

2 weeks ago

Prabh Bhasin

Outstanding Service from a Truly Knowledgeable Advisor! I had an excellent experience with Harvey during my recent visit at Erin Park Toyota. From the moment I walked in, they were professional, courteous, and incredibly helpful. They took the time to clearly explain the issues with my vehicle and walked me through all the service options without any pressure. What really stood out was their honesty and attention to detail. I felt confident that my car was in good hands, and they made sure everything was completed on time and to the highest standard. It’s rare to find someone who combines technical knowledge with great customer service so seamlessly.

a week ago

Jonathan D'Souza

I’ve been servicing my car at Erin Park Toyota for the past 10 years, and I’ve always found their service - from booking-in to receiving the serviced car back- to be professional and customer friendly. I have full confidence in their work, and my car always feels a bit newer when it leaves their shop. My regular service advisor, Mario, always advises me what is needed and gives me all the cost and other information I need to make a decision. I feel completely confident in their work and enjoy the excellent level of service they provide. I have tried a couple of other service centres, but always find myself coming back to Erin Park Toyota. They are simply the best.